Seller: GRAFITI BECKER d.o.o., Ulica Ote Horvata 6, Virovitica, Croatia, PIN (OIB): 52660522861 Contact: support@becker.hr

Last updated: March 25, 2026

 

1. WHO WE ARE AND HOW THIS WORKS

All products available on the Sofascore Store website (sofascore.store) are sold exclusively by GRAFITI BECKER d.o.o. ("Seller", "we", "us", "our"), a company registered in Croatia (PIN (OIB): 52660522861), acting as the exclusive merchant of record.

The Sofascore Store website is owned and operated by Sofa IT d.o.o. ("Sofascore") as a branded e-commerce platform. Sofascore is not a party to any purchase transaction and assumes no liability in connection with any sale of products. By placing an order, you enter into a purchase agreement with the Seller only.

These Terms and Conditions of Sale ("Terms") govern all purchases you make from the Seller via the Sofascore Store website. The use of the website as a platform is separately governed by Sofascore's Terms of Service.
Please read these Terms carefully before placing an order. By placing an order, you confirm that you have read, understood, and agreed to these Terms.

 

2. PRODUCTS

We make every effort to ensure that product descriptions, images, and specifications displayed on the website are accurate and up to date. However, slight variations in colour, appearance, or dimensions may occur due to screen settings and device configurations. The Seller does not warrant that the appearance or quality of any products purchased will meet your expectations or be exactly as depicted on the website.

The Seller reserves the right to modify, discontinue, or limit the availability of any product at any time without prior notice. Product descriptions and prices are subject to change without notice at the Seller's sole discretion.

 

3. ORDERS AND CONTRACT FORMATION

When you place an order on the Sofascore Store website, you are making an offer to purchase the selected products from the Seller.

A binding purchase contract between you and the Seller is formed only when the Seller sends you an order confirmation by email. The Seller reserves the right to decline any order for any reason, including but not limited to unavailability of stock, errors in pricing or product description, or suspected fraudulent activity.

Please review your order carefully before submitting. Once an order is confirmed, changes or cancellations may not be possible. If we are unable to fulfil your order, we will notify you promptly and issue a full refund if payment has already been taken.

In the event that we do not accept, change, or cancel an order, we will attempt to notify you by contacting the email address or phone number provided at the time the order was made.

 

4. PRICES AND BILLING

All prices displayed on the website are in euros and are inclusive of VAT where applicable, unless otherwise stated. Prices do not include shipping and delivery charges, which are calculated and displayed at checkout.

Prices are set by the Seller and are subject to change without notice. The price applicable to your order is the price displayed at the time you place your order and confirmed in your order confirmation email.

We may offer, from time to time, promotions or discounts that are governed by separate terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

Payment must be made in full at the time of ordering. We accept the following payment methods: credit cards, debit cards, PayPal.

You represent and warrant that: (i) the payment information you provide is true, correct, and complete; (ii) you are duly authorised to use the payment method provided; (iii) charges incurred will be honoured by your payment provider; and (iv) you will pay all charges incurred at the posted prices, including shipping, handling charges, and all applicable taxes.

 

5. SHIPPING AND DELIVERY

The Seller is solely responsible for the fulfilment, shipping, and delivery of all orders. Estimated delivery times are provided at checkout and in your order confirmation email. All delivery times are estimates only and are not guaranteed.

The Seller is not liable for delays caused by shipping carriers, customs processing, or events outside the Seller's reasonable control. Once the Seller transfers products to the carrier, title and risk of loss passes to you.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

For delivery-related enquiries, please contact us at order@becker.hr.

 

6. ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on this website that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. The Seller reserves the right to correct any errors, inaccuracies or omissions and to change or update product information or cancel orders if any information is inaccurate, at any time without prior notice, including after you have submitted your order.

 

7. CONSUMER RIGHTS AND STATUTORY GUARANTEES

If you are a consumer, you are entitled to statutory guarantees under applicable EU and national consumer protection law, including:

• a two-year legal guarantee in respect of defective products under Directive 2019/771/EU (where applicable);
  
• the right to repair, replacement, price reduction, or contract rescission where products do not conform to the contract.

These statutory rights are in addition to, and are not limited by, our voluntary Return and Refund Policy.

 

8. RETURNS, REFUNDS AND RIGHT OF WITHDRAWAL

Your rights in connection with returns, refunds, and the EU statutory right of withdrawal are governed by our Return and Refund Policy, which forms an integral part of these Terms.

The Return Request Form is attached to the Return and Refund Policy and can be submitted by email to support@becker.hr.

 

9. INTELLECTUAL PROPERTY

All products sold by the Seller on this website bear the Sofascore brand, which is owned exclusively by Sofa IT d.o.o. The Seller uses the Sofascore brand under a licence from Sofa IT d.o.o. You do not acquire any rights to the Sofascore brand or any other intellectual property by purchasing products.

10. DISCLAIMER OF WARRANTIES

EXCEPT AS EXPRESSLY STATED IN THESE TERMS OR AS REQUIRED BY APPLICABLE LAW, ALL PRODUCTS ARE PROVIDED WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

 

11. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, the Seller's total liability to you in connection with any order shall not exceed the total amount paid by you for the relevant order.

The Seller is not liable for any indirect, incidental, special, or consequential damages arising from your purchase or use of any product, including lost profits, lost revenue, or loss of data, except where such liability cannot be excluded under mandatory applicable law.

Nothing in these Terms limits or excludes the Seller's liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

 

12. INDEMNIFICATION

You agree to indemnify, defend and hold harmless the Seller and its affiliates, officers, directors, employees, agents, contractors, and service providers from any losses, damages, liabilities or claims, including reasonable legal fees, arising out of: (1) your breach of these Terms; (2) your violation of any applicable law or the rights of a third party; or (3) your use of the website or purchase of products.

 

13. COMPLAINTS AND DISPUTE RESOLUTION

If you have a complaint about a product or your order, please contact us in the first instance at support@becker.hr. We will aim to respond within 5 business days.

If you are a consumer in the EU and your complaint is not resolved to your satisfaction, you may have the right to access alternative dispute resolution (ADR) mechanisms. The European Commission's Online Dispute Resolution (ODR) platform is available at https://ec.europa.eu/consumers/odr.

 

14. PERSONAL DATA

The Seller processes your personal data as an independent data controller in connection with the fulfilment of your order. For details on how the Seller collects, uses, and protects your personal data, please refer to the Part B (SELLER (GRAFITI BECKER) AS MERCHANT OF RECORD) of the Privacy Policy.

 

15. SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.

 

16. ENTIRE AGREEMENT

These Terms, together with the Return and Refund Policy, Privacy Policy, Shipping and Returns Policy constitute the entire agreement between you and the Seller in respect of your purchase and supersede all prior agreements or understandings relating to the same subject matter.

 

17. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of the Republic of Croatia. Any disputes arising from or in connection with these Terms shall be subject to the jurisdiction of the competent courts in Virovitica, Croatia, without prejudice to your mandatory rights as a consumer under the law of your country of residence.

 

18. CHANGES TO THESE TERMS

The Seller reserves the right to update these Terms at any time. The version of the Terms applicable to your order is the version in force at the time you place your order. We will notify you of any material changes in accordance with applicable law.

 

19. CONTACT

GRAFITI BECKER d.o.o. Ulica Ote Horvata 6, Virovitica, Croatia OIB: 52660522861 VAT: HR52660522861
Orders: order@becker.hr, Support & returns: support@becker.hr