Terms of service

 

Last updated: March 25, 2026

 

OVERVIEW

Welcome to the Sofascore Store. This website is owned and operated by Sofa IT d.o.o., Vrbani 4, Zagreb, Croatia, PIN (OIB): 96366258208 ("Sofascore", "we", "us", "our") exclusively as a branded e-commerce platform. Sofascore is the owner of the Sofascore brand and the operator of this website's technical infrastructure.

All products available on this website are sold exclusively by GRAFITI BECKER d.o.o., Ulica Ote Horvata 6, Virovitica, Croatia, PIN (OIB): 52660522861 ("Seller"), who acts as the exclusive merchant of record and is solely responsible for all sales transactions, order fulfilment, invoicing, returns, and customer support. By placing an order, you enter into a purchase agreement with the Seller, not with Sofascore. Sofascore is not a party to any purchase transaction and assumes no liability in connection with any sale of products.

This website is powered by Shopify, which enables us to provide the platform to you.

The below terms and conditions, together with any corresponding policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you access and use this website and its technical features and services (the "Services"). These Terms govern your relationship with Sofascore as platform operator only. Your purchase of products on this website is governed exclusively by the Seller's Terms and Conditions of Sale.

By visiting, interacting with or using the Services, you agree to be bound by these Terms of Service and Part A (SOFASCORE AS PLATFORM OPERATOR) of our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access the Services.

 

SECTION 1 – ACCESS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, you may create an account by registering with your email address via this website or through the Shopify Shop platform. Account access is managed via a one-time password (OTP) sent to your registered email address. You are solely responsible for maintaining access to your registered email account and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person. You may also interact with certain features of the Services as a guest without registering an account.

To use the Services, including accessing or browsing this website, you may be asked to provide certain information. You represent and warrant that all the information you provide is correct, current and complete and that you have all rights necessary to provide this information.

 

SECTION 2 – PRODUCTS AND PURCHASES

All matters relating to products, orders, prices, billing, payment, shipping, delivery, returns and refunds are governed exclusively by the Seller's Terms and Conditions of Sale and Return and Refund Policy.

Sofascore has no involvement in, and assumes no responsibility for, any aspect of the purchase transaction between you and the Seller.

 

SECTION 3 – INTELLECTUAL PROPERTY

The Sofascore brand, trademarks, name, logo, visual identity, and all related intellectual property rights are exclusively owned by Sofascore ("Brand"). The Seller uses the Brand under a licence granted by Sofascore and is not the owner of the Brand or any related intellectual property.

The website, including but not limited to its design, structure, graphics, and arrangement, is owned by Sofascore or its licensors and is protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without prior written consent. Sofascore's names, logos, product and service names, designs, and slogans are trademarks of Sofascore. You must not use such trademarks without the prior written permission of Sofascore. Shopify's name, logo and related marks are trademarks of Shopify.

 

SECTION 4 – OPTIONAL TOOLS

You may be provided with access to tools offered by third parties as part of the Services, which are neither monitored nor controlled by Sofascore. You acknowledge and agree that such tools are provided "as is" and "as available" without any warranties, representations or conditions of any kind. Sofascore shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use of such tools is entirely at your own risk and discretion.

 

SECTION 5 – THIRD-PARTY LINKS

The Services may contain hyperlinks to websites provided or operated by third parties. Sofascore is not responsible for the content or accuracy of any third-party websites, besides official Sofascore websites owned by Sofascore. If you decide to access these third-party sites, you do so at your own risk. Sofascore is not liable for any harm or damages related to your access of any third-party websites or your purchase or use of any products or services on any third-party websites.

 

SECTION 6 – RELATIONSHIP WITH SHOPIFY

This website is powered by Shopify, which enables Sofascore to operate the platform. However, any sales and purchases you make on this website are made directly with the Seller (GRAFITI BECKER d.o.o.), not with Sofascore or Shopify. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and the Seller. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with the Seller.

 

SECTION 7 – PRIVACY AND COOKIES

All personal information collected through this website is subject to Part A (SOFASCORE AS PLATFORM OPERATOR) of our Privacy Policy and Cookie Policy. The Seller, as merchant of record, is responsible for the processing of your personal data in the context of sales, order fulfilment, and customer support, in accordance with applicable data protection law and Part B (SELLER (GRAFITI BECKER) AS MERCHANT OF RECORD) of the Privacy Policy.

 

SECTION 8 – FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant Sofascore a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use.

You represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. Sofascore is under no obligation to maintain your Feedback in confidence, pay compensation for your Feedback, or respond to your Feedback.

Sofascore may, but has no obligation to, monitor, edit or remove Feedback that it determines in its sole discretion to be unlawful, offensive, threatening, defamatory, or otherwise objectionable.

You agree that your Feedback will not violate any right of any third party and will not contain unlawful, abusive or obscene material or any malware. You are solely responsible for any Feedback you make and its accuracy.

 

SECTION 9 – PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any applicable regulations, rules, laws, or ordinances; (c) to infringe upon or violate any intellectual property rights; (d) to harass, abuse, insult, harm, defame, intimidate, or harm any person; (e) to transmit false or misleading information; (f) to transmit any advertising or promotional material without authorisation, including spam; (g) to impersonate or attempt to impersonate any other person or entity; or (h) to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services.

In addition, you agree not to: (a) upload or transmit viruses or any other malicious code; (b) reproduce, duplicate, copy, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the Services; (e) use any robot, spider, scraping, data gathering and extraction tools, automated devices or processes, or AI tools (such as agentic AI) to access the Services; or (f) interfere with, bypass, or circumvent the security or authorisation features of the Services. Sofascore reserves the right to suspend, disable, or terminate your access at any time, without notice, if it determines that you have violated any part of these Terms.

 

SECTION 10 – AGENTS

This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed without direct supervision.

No Agent may access, use, or interact with the Services unless it identifies itself and operates in strict accordance with the requirements below. No Agent may access the Services if Sofascore has requested that the Agent refrain from doing so.

Sofascore may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with the Services.

Agents must: (i) identify that the request is from an Agent and disclose the name of the Agent in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that interactions are from an Agent; (iii) respond truthfully to any question seeking to determine if interactions are coming from a human or a computer; (iv) not circumvent any measure intended to block, limit, or control whether and how Agents access the Services.

 

SECTION 11 – TERMINATION

Sofascore may terminate your access to the Services (or any part thereof) in its sole discretion at any time without notice. For the avoidance of doubt, this section refers solely to your access to the platform operated by Sofascore and does not affect any separate contractual relationship you may have with the Seller in respect of any purchase transactions.

The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

 

SECTION 12 – DISCLAIMER OF WARRANTIES

The information presented through the Services is made available solely for general information purposes. Sofascore does not warrant the accuracy, completeness, or usefulness of platform content. Any reliance you place on such information is strictly at your own risk.

THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE', WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. SOFASCORE DOES NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

ALL WARRANTIES IN RESPECT OF PRODUCTS SOLD ON THIS WEBSITE ARE THE SOLE RESPONSIBILITY OF THE SELLER (GRAFITI BECKER D.O.O.) AS MERCHANT OF RECORD.

 

SECTION 13 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, SOFASCORE, ITS PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THE SERVICES.

SOFASCORE IS NOT A PARTY TO ANY SALES TRANSACTION AND ASSUMES NO LIABILITY FOR ANY CLAIMS ARISING FROM THE PURCHASE, USE, OR DELIVERY OF PRODUCTS SOLD BY THE SELLER. ALL SUCH CLAIMS SHOULD BE DIRECTED TO THE SELLER (GRAFITI BECKER D.O.O.) AS MERCHANT OF RECORD, PURSUANT TO SELLER'S TERMS AND CONDITIONS OF SALE AND RETURN AND REFUND POLICY.

 

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Sofascore, Shopify, and their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, arising out of (1) your breach of these Terms of Service, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.

Sofascore will notify you of any indemnifiable claim. Sofascore may control the defence and settlement of such claim at your expense but will not settle any claim requiring non-monetary obligations from you without your consent.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed, without affecting the validity and enforceability of any other remaining provisions.

 

SECTION 16 – WAIVER; ENTIRE AGREEMENT

The failure of Sofascore to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms of Service, together with the Privacy Policy, Cookie Policy, and any other policies posted on this website, constitute the entire agreement between you and Sofascore regarding your use of the Services as a platform.

 

SECTION 17 – ASSIGNMENT

You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without prior written consent, and any such attempt will be null and void. Sofascore may transfer, assign, or delegate these Terms and its rights and obligations without consent or notice to you.

 

SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Croatia. You and Sofascore consent to the jurisdiction of the competent courts in Zagreb, Croatia.

 

SECTION 19 – HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

SECTION 20 – CHANGES TO TERMS OF SERVICE

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates to this website. We will notify you of any material changes in accordance with applicable law. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

 

SECTION 21 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to: webshop@sofascore.com.

Sofa IT d.o.o. Vrbani 4, Zagreb, Croatia PIN (OIB): 96366258208 

For all product, order, delivery and customer support enquiries, please contact the Seller directly: GRAFITI BECKER d.o.o. Ulica Ote Horvata 6, Virovitica, Croatia. PIN (OIB): 52660522861, support@becker.hr, order@becker.hr